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AWSC Information

Altoga Water Supply Corporation

 

May 15,2016

 

Due Dates, Late Fees, Cut-Off Day Clarification

Water bills are sent out to customers on the 25th of each month. Customers have until the 10th to pay their bill in full. At 8:00 am on the 11th, late fees are added to any accounts with a balance due. At 8:00 am on the 21st disconnect fees will be applied to all unpaid accounts and water service will be disconnected for non-payment.

Meter Service Tampering

Any customers who have tampered with the lock after having been disconnected, is in violation of Texas Penal Code 28.03 and could face prosecution. Meter tampering includes:

  •  Meter lock broken
  • Curb stop damaged or broken
  • Endpoint Encoder damaged or disconnected
  •   Meter lock removed
  •   Meter broken
  •   Meter stolen
  •   Unauthorized connection inserted
  • Any unauthorized water usage

AWSC will assess a tampering fee for meters found to be tampered with. The tampering fee can range from $100.00 to $500.00.

Theft of Water Service

Theft of water services shall refer to any customer who reconnects water service in any way after AWSC has disconnected the water for nonpayment of a delinquent bill. AWSC can pursue civil or criminal charges against anyone who tempers with the water meters.