May 15, 2016
Altoga Water Supply Corporation
Due Dates, Late Fees, Cut-Off Day Clarification
Water bills are sent out to customers on the 25th of each month. Customers have until the 10th to pay their bill in full. At 8:00 am on the 11th, late fees are added to any accounts with a balance due. At 8:00 am on the 21st disconnect fees will be applied to all unpaid accounts and water service will be disconnected for non-payment.
Meter Service Tampering
Any customers who have tampered with the lock after having been disconnected, is in violation of Texas Penal Code 28.03 and could face prosecution. Meter tampering includes:
- Meter lock broken
- Curb stop damaged or broken
- Endpoint Encoder damaged or disconnected
- Meter lock removed
- Meter broken
- Meter stolen
- Unauthorized connection inserted
- Any unauthorized water usage
AWSC will assess a tampering fee for meters found to be tampered with. The tampering fee can range from $100.00 to $500.00.
Theft of Water Service
Theft of water services shall refer to any customer who reconnects water service in any way after AWSC has disconnected the water for nonpayment of a delinquent bill. AWSC can pursue civil or criminal charges against anyone who tempers with the water meters.